Marketplace Account Management for Amazon, eBay and Walmart
We take on the daily running of your marketplace accounts: listings, inventory, orders, customer messages, cases and account health. You keep control of the commercial decisions; we keep the channels organised, compliant and moving.
Why Choose Our Marketplace Management Services
Six things that consistently separate a project that pays for itself from one that quietly stalls.
Account Health Monitoring
Policy warnings, defect rates and performance metrics reviewed regularly so small issues never become a suspension.
Catalogue Management
Variations, parent-child relationships, attributes and category placement kept clean across every channel you sell on.
Order and Inventory Support
Stock levels, fulfilment settings and shipping templates maintained so orders flow without manual firefighting.
Customer Service and Cases
Buyer messages, returns and marketplace cases handled inside required response windows, in your brand's tone.
Listing Fixes and Reinstatements
Suppressed, stranded and inactive listings investigated and brought back into a sellable state.
Clear Reporting
A regular summary of sales, advertising, stock position and the specific work completed on your account.
Hand the daily marketplace workload to a specialist team
Tell us which channels you sell on and where the friction is. We'll outline exactly what we would take over first.
Marketplace management that fits how you actually trade
Every seller reaches a point where the admin outgrows the founder. Listings need updating, buyers need answers within hours, stock needs reconciling and the advertising needs watching — all before anyone thinks about growth. Marketplace management exists to remove that ceiling.
We work as an extension of your business rather than a distant supplier. You tell us the commercial rules — pricing floors, stock priorities, tone with customers — and we run the channels inside them, flagging anything that needs your decision instead of guessing.
Related services
Marketplace Management questions, answered
Do you need access to my seller accounts?
Yes — we work through user permissions on your existing accounts, with only the access levels required. You stay the account owner throughout.
Can you manage more than one marketplace?
We regularly run Amazon, eBay and Walmart alongside a Shopify or WooCommerce store, keeping listings and stock consistent across all of them.
How is the work reported?
You receive a regular report covering sales, advertising performance, stock position and the tasks completed, plus recommendations for the next period.
Let's scope your marketplace management project
Share the goal and the constraints. We'll respond with a straight answer on approach, timeline and budget — even if the honest answer is that you don't need us yet.
Prefer to talk it through? Visit our contact page for direct lines and office details.